General Terms and Conditions:
Welcome to shop.trell.co. The site is owned by Trell. By using the website, you are agreeing to all the terms and conditions mentioned below.

Use of the platform:
Irrespective of the means through which you access our site be it the computer or the mobile device, these terms of use govern your use of the products offered on the platform. Usage of the site is only allowed if you are at least 18 years old and can enter into legally binding contracts. If you are below 18 years, you can only use the site under the supervision of a guardian or a parent.

Your account:
You are fully responsible for maintaining the confidentiality of your account and password. You agree to take full accountability of any activities that occur from your account or password. 
Contact us immediately through our “Contact Information” in case you think your account has been breached.

Privacy:
Your personal information is protected by us through our Privacy Policy. We value your privacy and ensure it is safe. We use any personal information to offer you the services requested and inform you about our offers, promoting services and delivering a tailor-made experience. With your continued usage of the site, you agree to accept all the terms and conditions and are bound by them. You consent to provide your personal information as per the rules set under the IT Act.

For detailed information on our privacy, please refer to our Privacy Policy on the site.

Pricing:
We are careful to provide accurate information on the products and pricing. However, inaccuracies may occur relating to the content, products, graphics and all other information. Trell Shop will not be able to confirm the price of any product until you place the order. In case a product is wrongly priced, Trell Shop will contact you for further steps.

The information on the products is listed on the website. However,  beyond the site, Trell Shop cannot assure of the availability. 

In case, any product is not available after processing your order, we shall notify you the same via email. If you cancel any order after we have processed the payment, then we shall refund the amount mentioned back to your debit/ credit card.

Please note that unless stated otherwise, all prices are inclusive of service tax, Goods and Services Tax ("GST"), VAT/ CST, duties and cesses.

THE PRICE MENTIONED IN TRELL SHOP SITE IS SUBJECT TO CHANGE WITHOUT ANY PRIOR NOTICE UNDER OUR SOLE DISCRETION.

Access to the site:
We strive to provide a seamless, uninterrupted experience of our website. But due to the Internet, we cannot assure this. At times, the site may be temporarily unavailable or shut for repair and maintenance without any prior notice to add in new features or services. Rest assured, we will try our best to limit such suspensions.


Payment mode:
We accept the following payment modes:

  • Cash on delivery
  • Credit card, debit card, net banking and wallets.
Shipping:
We request you to refer to our Shipping page on the site.

Chat Feature:
Our Chat Feature has been provided to assist you with all site-related queries. Use of this feature shall be subjected to these conditions:
  • You shall not use the chat section to communicate any sort of threatening, unlawful, defaming information.
  • Trell Shop has the right to suspend the chat service without notice.
  • You shall not use the chat room to sell or communicate about any form of business opportunity.

Intellectual Property Rights:
The “Trell” and “Trell Shop” name and logo including all related product and service names are the trademarks of TRELL. No one is granted any mark license or trademarks with respect to the materials available on this site. All the marks available on the site are the intellectual property of the respective owners.

TRELL and its licensors exclusively reserve all the intellectual property rights in all the content, software, products and other materials which are on the site.

All the content such as images, videos, text, designs, icons, photographs, music clips, downloads, clips and other materials are part of this site. You are only to use them for your personal and non-commercial use. You do not have the right for copying, reproducing, distributing, duplicating, modifying or republishing the materials on this site.

Contact Information:
Email ID- care@trell.in
Phone- +91 8068 97 2095
Time - 7 AM to 11 PM on all days on the week

Terms and conditions - Coupon Code for Samsung Users

1. The minimum cart value to redeem is Rs. 500
2. Flat 50% with a max discount value of Rs. 350
3. The discount is applicable sitewide except for the brand Plum
4. All coupons are valid on Trell Shop only
5. The coupon cannot be clubbed with any other promotions
6. Only 1 coupon will be applicable per transaction
7. The offer is valid until 30th November, 2020

 
Terms and conditions - CSK Million Strong Contest
Coupon Code for #CSKMillionStrong Contest

  • The minimum cart value to redeem Trell Shop Coupon is Rs. 499.
  • 30% off with maximum discount value is Rs. 300.
  • Coupon to be redeemed only at #CSKMillionStrong section on Trell Shop ( Link - https://shop.trell.co/collections/csk-offer )
  • Additionally, if the cart amount is more than Rs. 999, then you will get a coupon worth Rs. 500 for your next purchase on Trell Shop.
  • Win a chance to win weekly cash prizes worth Rs. 1 lac & above and meet the CSK team on a virtual call (Only for customers placing order value more than Rs. 999)
  • This coupon is valid for 7 days from the date of receiving.
  • The next coupon will be generated within 5-7 working days.
Terms & Conditions - Refer & Earn
Trell Shop has come up with the ‘Refer & Earn’ campaign where participants can avail exclusive discounts on purchasing products. In this campaign, the participant (“referrer”) sends an invite to his/her friend (“referee”) via a referral link. Participants can send the referral link to multiple friends in their list who can be either new users or existing users.

Upon receiving the link, the referred friend needs to click on the link, browse the website and complete the purchase where the coupon code with the defined discount will be auto-applied when conditions of the cart are matched. After the purchase, the order will be reviewed by the team within a specific window of 7 days.


Post this, the advocate (“referrer”) receives a confirmation email that his/ her friend has successfully placed an order with his referral, and the discount will be cleared within the review period. If within the review period, the referral is not removed, then the referral is considered to be successful. And then once the referral is considered valid, the advocate will receive the coupon code over email.


The advocate gets an Extra 20% OFF discount coupon on a minimum cart value of Rs. 1000 while the referred friend (“referee”) gets an Extra 20% OFF discount coupon on a minimum cart value of Rs.100. The coupon will be automatically applied during checkout.  
Terms & Conditions- 1 Re Campaign
- Offer valid for orders above Rs. 500/-
- Only 1 product can be purchased at Re. 1/-
- This offer can be clubbed with other ongoing offers.
- Shipping cost of Rs. 150/- for cart value below Rs. 500/-